Shipping and delivery

Products will be delivered by international shipping companies with tracking numbers and 2 reference shipping rates (*Delivery fees and times may vary)
– Standard service: 7-14 business days (excluding up to 7 business days of internal preparation)*
– Express delivery service: 5-7 business days (excluding up to 7 business days of internal preparation)
*Customer Service will contact you upon order confirmation to review approximate charges, wait times, schedule delivery, and arrange payment of delivery charges (depends on your location)
Each order will take up to 7 business days from fulfillment/preparation time until we release your item to our carrier for shipping. Tracking numbers will be available 1-2 days after the order is shipped.
When your order ships, you will receive a shipping confirmation email with the tracking number. Typical processing time is 1-3 business days and estimated delivery time depends on the country and shipping method selected.
For standard shipping, you will receive your order 7-10 business days after shipping. For express delivery, you will receive your item within 5-7 business days after shipping.

Duty tax

Shipping prices do not include local import taxes, which may apply to shipments to countries outside of Vietnam. These costs are not the responsibility of the brand and must be borne by the recipient of the parcel.
Customers are fully responsible for all postage charges, return shipping costs, customs fees and handling fees in the event they refuse to accept the parcel due to import duties or taxes.
For the exact amount, please refer to your customs and tax information provided by the official government website.